Effective Date: September 2024
Last Updated: November 21, 2024
At SkyFit Gym, we are committed to protecting the privacy and security of our website visitors, members, and customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our website and services, you agree to the practices outlined below.
1. Information We Collect
We collect both personal and non-personal information in order to provide better services to you. This includes:
– Personal Information: This may include your name, email address, phone number, billing address, payment details, and membership information when you sign up for our services, register on our website, or make a purchase.
– Non-Personal Information: This includes data collected automatically through cookies and other tracking technologies such as IP address, browser type, device information, and website usage patterns. This helps us improve our website and services.
2. How We Use Your Information
We use the information we collect for a variety of purposes, including:
– To process and manage your membership or personal training sessions.
– To communicate with you regarding your membership, inquiries, and promotions.
– To improve our website, services, and user experience.
– To send you updates about special offers, new services, or events (you may opt out of these communications at any time).
– To comply with legal obligations or resolve disputes.
3. How We Share Your Information
We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:
– Service Providers: We may share your information with trusted third-party service providers (such as payment processors or website hosting services) to perform business functions on our behalf. These providers are obligated to protect your information and only use it for the purposes outlined in this policy.
– Legal Requirements: We may disclose your information if required to do so by law or in response to a legal process, such as a court order or subpoena.
– Business Transfers: If SkyFit Gym is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. In such cases, we will notify you before your personal data becomes subject to a different privacy policy.
4. Data Security
We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. This includes:
– Secure servers and encryption technologies to protect payment details.
– Regular review and updates to our data security practices.
– Limited access to personal information, restricted to authorized personnel only.
However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your browsing experience and improve our services. Cookies are small data files stored on your device that help us understand user preferences, analyze website traffic, and provide relevant content.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
6. Third-Party Links
Our website may contain links to third-party websites. SkyFit Gym is not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.
7. Your Rights and Choices
You have certain rights regarding your personal information, including:
– Access and Correction: You can request access to the personal information we hold about you and request corrections if it is inaccurate or outdated.
– Deletion: You may request that we delete your personal information, subject to certain legal obligations.
– Opt-Out: If you no longer wish to receive promotional communications from us, you can opt-out by following the instructions in our emails or by contacting us directly.
To exercise any of these rights, please contact us using the details provided below.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, your data will be securely deleted or anonymized.
9. Children’s Privacy
SkyFit Gym does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal data from a child without verified parental consent, we will delete that information as quickly as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
– Email: getfit@skyfitnessng.com
– Phone: +234 817 269 9901
– Address: SkyFit Gym, 4th Floor, Lagos Oriental Hotel, 3 Lekki – Epe Expressway, Victoria Island, Lagos 106104, Lagos